Terms Of Service Agreement

A Terms of Service Agreement should be sent to each and every customer when they order a cake from you to help limit your liability and puts you in control of your business.

This agreement:

•helps protect you and your business.

•helps limit legal liability and keeps you in control of your business.

•provides clarity and transparency for your customers

•sets boundaries for your business to keep things running smoothly.

This document covers the following:

•cancelled, postponed and rescheduled orders

•deposits and final payment

•refunds and inspiration photos

•allergens and disclaimers

•packaging and care

•liability and changes

•servings and decorations

•delivery and collections

With this document, you have two options of purchase. You may purchase the customisable pdf which will be a link emailed to you in order for you to customise this document yourself via canva
OR
you have the option to click FULLY CUSTOMISED and I will edit the document for you and send on your ready to use document
-check below ⬇️

**Please allow up to 24 hours for the customisable link to be emailed to you. If you purchase this option, when you receive the link, it will automatically open up in Canva. This is a fully customisable template, you can change all fonts, colours and images.

**FULLY CUSTOMISED OPTION - when your order has been purchased, I will contact you within 24 hours of purchase and request your logo, personal name and business name. I will then edit this template on your behalf and email it back to you within 24 hours. Please allow up to 48 hours for task completion and document to be emailed back to you.